อุบัติเหตุทางจราจร

Hey! You just backed into my car! Look at this dent on my bumper!

I'm fine, but my car isn't. We need to exchange information. Do you have your insurance card?

Good idea. Let me get your name, phone number, and the rental company's insurance info. I'll give you mine too.

For a minor accident like this, we don't need to in most states. But it's a good idea to file one anyway for insurance purposes.

Just dial 311. They'll send someone out. In the meantime, let's move our cars out of the way so we don't block traffic.

I'm sorry to hear that. Is everyone safe? Let me pull up your reservation. What's your rental agreement number?

Good, I see the CDW on your file. That covers damage to the rental vehicle. Can you describe the damage and what happened?

Okay. Did you get the other driver's information and take photos? Also, was a police report filed?

Perfect. You've done everything right. With CDW, you won't be responsible for the repair cost to our vehicle. Please email us the photos and the police report number.

If the car is still drivable, you can keep using it. If not, we'll send a replacement to your location. From your description, it sounds like minor damage — you should be fine to drive.