การคัดแยกผู้ป่วยฉุกเฉิน

Hi, I'm the triage nurse. I need to assess your condition. What's your main complaint today?

Can you point to where the pain is? Is it constant or does it come and go?

I'm going to take your vitals — temperature, blood pressure, and pulse. Have you had any fever or vomiting?

Your temperature is 38.2. Given the location of your pain and the fever, we're going to prioritize you. A doctor will see you within 15 minutes.

Yes, please don't eat or drink anything for now. If you need surgery, your stomach needs to be empty.

That's okay. We can get a translator for you. What language do you speak? Mandarin? Cantonese?

No problem. I'm calling our interpreter service now. In the meantime, can you show me on this chart where it hurts?

Chest pain and dizziness — we'll take this very seriously. Let me check your blood pressure right now. The interpreter will be on the phone in two minutes.

Do you have the medication bottle with you, or a photo of it on your phone? That would help a lot.

Perfect — Amlodipine, 5mg. I'll note that in your chart. The interpreter is connected now — I'll hand you the phone.