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Yes, we offer complimentary gift wrapping for all purchases. Would you like our signature box or a gift bag?

Of course! We have our classic gold ribbon or a seasonal red. Which would you prefer?

Absolutely. Here's a card — you can write your message and I'll place it inside the box. Take your time.

It's 100% cashmere, so it should be dry-cleaned only. I'll include a care instruction card in the box. The scarf is also packaged in tissue paper to prevent creasing.

Just a few minutes. Would you like to browse while you wait, or I can bring you some tea or coffee?

Absolutely! We offer our gift shipping service. The item will be beautifully wrapped and then placed in a protective shipping box. We can include a personalized message as well.

Standard shipping is free for purchases over $500. Express delivery is $25 and guarantees delivery within 2 business days. For Friday, you'd need express.

Of course. We always remove all price tags and receipts for gift orders. Your receipt will be emailed to you separately. The recipient will only see the gift and your card.

Yes! We include a gift receipt in the box. It shows the item details but not the price. They can exchange it at any of our locations within 60 days.

Take your time. I'll prepare the shipping label. You'll receive a tracking number by email once it ships. Is there anything else I can help you with today?