สั่งออนไลน์แล้วไปรับที่ร้าน

Online pickups are right here at the customer service desk. Can I have your order number or the name on the order?

Got it, let me pull that up. I see your order — two items. Can I see a photo ID to verify?

Perfect, that matches. Let me grab your items from the back. It'll just be a moment.

Here you go! Would you like to open the box and check the items before you leave?

Great! You should receive a confirmation email shortly. If you have any issues, you can return the items within 30 days. Have a good day!

I found your order, but it looks like one of the two items is out of stock. I'm sorry about that — the blue sweater in size large isn't available.

You were charged, but we can refund that item immediately. Alternatively, I can check if another store nearby has it in stock, or we can ship it to your address for free.

Let me check... The store on Fifth Street has it in stock. It's about 15 minutes from here. I can have them hold it for you until closing time.

I'll transfer the order to that store. Just show them the same order number and your ID. No additional payment needed since you've already been charged.

Yes, here's your other item. I've also added a 10% discount code to your account as an apology for the inconvenience. You can use it on your next purchase.