包裹与快递

Of course! We accept packages for our guests all the time. What's the name on the delivery and which carrier is it coming through?

Got it — Wei Wang, room 815, Amazon delivery. We'll sign for it when it arrives and give you a call or send a text to let you know. Would you like us to bring it up to your room, or will you pick it up at the front desk?

Of course. As soon as it arrives, we'll have a bellman bring it right up to room 815. Is there anything else we can do? We also have a small shop in the lobby with basic medicines and snacks if you need anything sooner.

You're welcome. I hope your wife feels better soon. Don't hesitate to call if you need anything else.

Absolutely. We have a business center that handles shipping. We can ship via FedEx, UPS, or USPS. Where would you like to send it?

For international shipping to China, FedEx Express takes about 3 to 5 business days and costs around $80 to $120 depending on weight and size. USPS Priority Mail International is cheaper — about $40 to $60 — but takes 6 to 10 business days. Which would you prefer?

We have shipping boxes in a few sizes — small, medium, and large. They're $3 to $8 depending on size. As for restrictions, you can't send liquids over 500ml, batteries, or any food items like fresh fruit or meat. Sealed, packaged snacks are usually fine though.

Of course. I'll help you with the customs declaration form. You'll need to list each item, its value, and the country of origin. For chocolate, just mark it as 'food/confectionery.' I'll get you the box and packing tape as well.