รับพัสดุ

Let me check... Yes, we received a package for you this morning. Can I see your room key or ID to verify?

Yes, that matches. Here it is. Would you like us to send it up to your room, or will you take it now?

Of course. We'll hold it at the front desk and leave a message in your room. For large items, we can deliver them to your room when you return.

Yes! We can arrange FedEx or UPS pickup. Just bring the package to the front desk with the shipping label, and we'll handle it. There's no extra service fee.

We can arrange international shipping through FedEx or DHL. Do you have the items packed already?

We have some spare boxes and bubble wrap. For a proper shipping box, I can order one from FedEx — they deliver packing supplies for free.

It depends on the weight and size. A medium box to China is usually $60 to $100 by FedEx. DHL might be slightly cheaper. Delivery takes 5 to 7 business days.

Yes, you'll need to fill out a customs declaration form listing each item and its value. I have the forms here. Just be aware that electronics and food items may have restrictions.

FedEx picks up daily at 4 PM. If you have everything ready by 3:30, it'll go out today. I'll weigh the box and get you an exact price before you commit.