ความปลอดภัย: สัญญาณเตือนไฟไหม้

Please stay calm. Take the stairs — do not use the elevator. The nearest stairwell is at the end of the hallway to your left.

Only if you can reach them quickly. Your safety comes first. Proceed to the assembly point in the parking lot across the street.

We treat every alarm as real until confirmed otherwise. The fire department has been notified and is on the way.

Usually about 15 to 20 minutes. We'll let everyone know as soon as it's safe to return. We have blankets if anyone is cold.

Good. A staff member will be at the assembly point to take a headcount. Please check in with them so we know everyone is accounted for.

Good news — it was a false alarm caused by a malfunctioning smoke detector on the 8th floor. It's safe to return to your rooms.

We've disabled the faulty detector and a technician will replace it first thing in the morning. I sincerely apologize for the inconvenience.

I completely understand. As a gesture of goodwill, I'd like to offer you a complimentary late checkout tomorrow and breakfast for the family.

You can check out as late as 2 PM instead of the usual 11 AM. I'll note it on your reservation. Again, I'm very sorry for the disruption.

Good night. If you need anything at all — warm milk for the kids, extra pillows — please don't hesitate to call the front desk.