ซื้อซิมการ์ดโทรศัพท์มือถือ

Welcome! We have a few prepaid options. How long will you be staying, and do you need mainly data, or calls and texts too?

For two weeks, I'd recommend our tourist plan — it's thirty-five dollars and includes ten gigs of high-speed data, unlimited texts, and a hundred minutes of local calls. Or we have a data-only plan at twenty-five dollars for eight gigs, no calls or texts.

After you use up your high-speed data, it doesn't cut off — it just slows down to 2G speeds. You can always top up with an extra gig for five dollars through our app or at any of our stores.

iPhones generally work fine. I just need to check that yours is unlocked. Do you know if your phone is unlocked, or is it tied to a carrier in China?

Perfect. Let me pop in the new SIM card for you. You'll get a local US number. It should activate within a few minutes. I'll help you make sure the data connection is working before you leave.

Yes, there's a customer service number on the back of the SIM card package — you can call 611 from your phone for free. Also, download our app — you can check your remaining data, top up, and get support right from there. You're all set!

I'm sorry about that. Let me take a look. Can I see your phone for a moment? I'll check if the SIM card is seated properly.

The SIM looks fine physically. Let me check your phone settings. Hmm, it seems like your APN settings aren't configured correctly. That's a common issue with phones from overseas. I'll set it up for you.

APN stands for Access Point Name — it's basically the gateway that connects your phone to our mobile network for data. Different carriers have different APN settings. On your iPhone, go to Settings, then Cellular, then Cellular Data Network. I'll type in the correct values for you.

Let me check one more thing. Make sure "Data Roaming" is turned off and "Cellular Data" is turned on. Also, I notice you might still have your Chinese carrier's profile active. Let me remove that. Go to Settings, General, VPN & Device Management — do you see a profile from your Chinese carrier there?

Yes, go ahead and remove it. Don't worry — you can reinstall it when you go back to China. After removing it, restart your phone one more time. That should fix the data issue.

Glad to hear it! One more tip — if you ever lose signal in a building or underground, just toggle airplane mode on and off. That usually reconnects you quickly. Enjoy your trip!