เช็คเอาต์โรงแรม

Of course, Mr. Wang. Let me pull up your bill. Your total is $396 — that includes the room, breakfast, and the room service charge from last night.

Here you go. Room rate: $150 per night for two nights, breakfast: $36, and room service: $38 plus 5% service charge.

Done. Your deposit of $100 has been refunded. You should see it back on your card in 3-5 business days. Here's your receipt.

Absolutely! Just leave them with the bellhop at the entrance. He'll give you a claim tag. You can pick them up anytime before your flight.

Sure, I'll arrange that. It takes about 40 minutes to the airport. Should I book it for 3:45 to be safe?

Thank you, Mr. Wang! We hope to see you again. Have a safe flight!

I'm sorry to hear that. Let me take a look. What seems to be the issue?

Let me check with housekeeping... You're right, it appears to be a mistake. The previous guest's charge wasn't cleared. I'll remove that immediately. Your updated total is $351.

I apologize for the error. Here's your corrected receipt. Is there anything else I can help with?

Let me check... I can extend your checkout to 2 PM at no extra charge. If you need to stay until 6 PM, there would be a half-day charge of $75.

I've updated your checkout time to 2 PM. Just come down to the front desk whenever you're ready.

Yes, there are several restaurants in the mall across the street. I can also order room service for you if you prefer to eat in your room.